Fermilab Facilities Engineering Services Section
Facilities Engineering Services Section

Accommodations - Housing General Information

housing office | rental fees | check in | check out | guest changes | security | keys | telephones | housekeeping service | linen service | garbage | pet policy | repairs | emergency services | shelter areas | smoke alarms, heat sensors, and carbon monoxide monitors | listserve | notes for families with children | parking | satellite TV | amenities |

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HOUSING OFFICE
The Housing Office, located in Aspen East at the corner of Batavia Road and Sauk Boulevard, is open Monday through Friday, from 8:00 a.m. to 4:00 p.m. You may contact the Housing Office by phone (1.630.840.3777), e-mail (housing@fnal.gov), or Fax (1.630.840.2823). This office accepts all onsite housing requests, rental payments, and oversees the operation of all Fermilab housing facilities. Your comments regarding the accommodations, as well as the services provided, are always welcome.

RENTAL FEES
Rental fees and other charges are payable by cash, check, money order, traveler's checks, credit card (Visa, MasterCard and Discover), or approved project/task number (travel code). For occupancies in excess of 30 days, the account is due on the 22nd of each month. Payments may be made at the Housing Office, Aspen East. It is your responsibility to pay rental fees on time - reminders will not be sent.

CHECK IN
Residents arriving between 8:00 a.m. and 3:45 p.m. Monday through Friday must check in at the Housing Office at Aspen East. After 3:45 p.m.and weekend arrivals can pick up their key at the Communication Center on the ground floor of Wilson Hall.

CHECK OUT
Houses and apartments - 10:00 a.m.
Dormitory rooms - 1:00 p.m.

Residences must be vacated at the above indicated times on the day specified on your housing contract and door card. In staying over without permission to do so, you are prohibiting use by another guest who has reserved this room and you will be charged additional rent. If you need to extend your stay, contact the Housing Office at ext. 3777 as soon as possible. All residences are subject to departure inspections near the check-out date. The Housing Office may charge additional fees if the building, equipment, or furniture, are damaged beyond normal wear.

GUEST CHANGES
The Housing Office must be informed of the number and names of all tenants and their guests in each unit at all times.

Fermilab Security requires the Housing Office to maintain an accurate Occupancy List at all times. When an experimental group rents houses, apartments, or dorm rooms, it is mandatory that the Housing Office be notified as each new guest arrives or departs. Failure to comply may result in a delay when arriving at Fermilab, or even refusal to access the site.

SECURITY
For current information on Fermilab identification badges, check the Users Office website at: http://www.fnal.gov/pub/forphysicists/users/. Guests of on-site residents must register with the Housing Office and obtain a temporary guest pass. If the guest will live on-site for an extended time, then a permanent ID can be obtained. Contact the Housing Office for more information. (Children under the age of 16 are not required to have an ID.)

Remember to lock your residence, especially when you are leaving it empty.

KEYS
Lockouts: In order to assure that you will not be locked out of your residence, it is important that you have your keys with you at all times. There are emergency keys available from the Housing Office during regular business hours, Monday through Friday. At all other times, contact Security at ext. 3414 for access to your residence.

Returns: When checking out of your accommodations, the key should be returned to the Housing Office in Aspen East. When the Office is closed, keys should be deposited in the key slot in the office door at Aspen East or left at the Communication Center on the ground floor of Wilson Hall.

PLEASE DO NOT LEAVE THE KEY IN YOUR ROOM.

APPLIANCES, AIR CONDITIONERS, AND OTHER EQUIPMENT
The following are prohibited in any house, apartment, or dormitory room:

  • Full-sized appliances, including washers, dryers, and washing machines.
  • Air conditioners, including window units.
  • Electrical equipment that may overload the electrical supply.
  • Gas-supplied (propane,butane) cooking or heating devices.
  • Any appliances or devices not approved by a recognized certifying agency (UL,ETL, etc.) Any of these items are subject to removal by the Housing Office.

    A special note about SPACE HEATERS:
    • Must use 1500 watts maximum and operate using standard household current (110 volts). Fuel powered space heaters are not permitted.
    • Must have a tip-over shutdown feature. If a space heater is knocked over, the unit must automatically shut off.
    • Must be UL (Underwriters Laboratory), or FM (Factory Mutual) approved, and must be labeled accordingly.
    • Must have a thermostat that shuts unit off when a temperature setting is reached.
    • Must be fan driven with a ceramic core OR liquid filled.
    • Space heaters with heated coils are NOT permitted. The Housing Office can supply you with an approved space heater.

TELEPHONES
Each house, apartment, and dorm room has a telephone. There is no charge for local calls.

IN CASE OF EMERGENCY - DIAL "3131"

Telephones are also located in the kitchen or lobby area of each dorm (local calls only). Locations of these telephones are as follows:

Dorm 1 (The Pad), 32 Sauk Blvd. Kitchen, ext. 3583
Dorm 2, 2 Shabbona Kitchen, ext. 3424
Dorm 3, 1 Shabbona Kitchen, ext. 4904
Dorm 4, 20 Potawatomi Kitchen, ext. 3448
Dorm 5, 33 Neuqua Kitchen, ext. 4762
Dorm 6, 23 Potawatomi Kitchen, ext. 4706
Aspen East, 1 Sauk Blvd. Lobby, ext. 3291

A telephone is also located in the Vending Building at 18 Sauk Boulevard.

HOUSEKEEPING SERVICE
Dorm Room: Rooms are cleaned and linen changed once a week. If you wish daily housekeeping service, it is available at an extra charge.

Houses & Apartments with Families: No housekeeping service is required. If you wish to have housekeeping service, contact the Housing Office at ext. 3777.

Houses & Apartments with Singles (Arranged by Experimental Groups): Housekeeping service is required if more than a single tenant rents a unit. The monthly fee varies, depending on the size of the house/apartment. Each week the entire unit is cleaned, except for the washing of dishes and the inside of the refrigerator and stove.

LINEN SERVICE
Dorm Room: Linens are changed once a week. If you need to know the day your linen will be changed, please call the Housing Office, ext. 3777.

Houses & Apartments with Families: Soiled linen is picked up on Monday morning for houses north of Batavia Road and Tuesday mornings for houses and apartments on Sauk Circle. On the scheduled day, please place your soiled linen out by 10:00 a.m. using the plastic bag and linen tag provided for this purpose. Please complete the linen tag according to the supplied instructions. Clean replacements are delivered the same afternoon before 4:00 p.m.

Houses & Apartments with Singles: Linens will be changed during the weekly cleaning. If additional linen is needed, or if you need to know what day your linen will be changed, call the Housing Office, ext. 3777.

Bedspreads and Draperies: If your bedspreads, draperies, blankets, or quilts need cleaning, call the Housing Office at ext. 3777. We can arrange for these items to be picked up, dry-cleaned, and returned to you twice per year under normal conditions. More frequent cleanings will result in extra charges to the resident.

GARBAGE
Dormitories: Garbage cans are located in the kitchen area of each dormitory. These will be emptied on weekdays to the large dumpsters outside. The dumpsters are emptied twice a week.

Village and Sauk Circle Houses/Apartments: There is a large garbage tote or dumpster near your building. The totes will be emptied weekly. You do not have to move the tote to the front of your driveway. However, garbage must be put in a plastic bag before placing it in the tote.

RECYCLING
Recycling for residential buildings allows mixing of recyclable metal, glass, plastic and paper in the same container - separation is not necessary. Specific information regarding the types of material that can be recycled is listed below. This program includes recyclables from RESIDENCES ONLY. You must not place any recyclables from experimental areas of the lab (e.g., scrap metal) into the residential recycling containers. Dormitories: In each dormitory kitchen, a labeled recycling container is provided. Be sure to place ONLY recyclables into this container. The housekeeping staff will transfer the recyclables to the green recycling containers positioned near the trash dumpsters.

Village and Sauk Circle Houses/Apartments: Green recycling containers are provided next to the blue garbage totes. Recycling will be picked up weekly. Remember to place only recyclables into the GREEN container and the regular garbage into the BLUE container.

  • METAL -- Rigid household containers - mainly cans. Empty and throughly rinse. No gutters, siding, toys, pots, pans, lab scrap metal, etc.
  • GLASS -- Rigid household containers only - mainly bottles. Empty throughly and rinse. No windows, morrors, broken glass, etc.
  • PLASTIC -- Rigid household containers only. Empty, rinse, and remove the caps. Check the number on the container - 1,2,3,4, and 5 are recyclable. Numbers 6 and 7 are NOT recyclable. No packing material, such as polystryrene "peanuts".
  • PAPER --Cardboard, junk mail, magazines, newspapers, envelopes, and white paper are all OK. Break boxes down flat. DO NOT recycle laminated paper, paper towels/tissues, or paper contaiminated with food (e.g.,pizza boxes).

All of these types can be placed into the recycle bins together - they do not need to be separated (though you may want to keep paper in a separate bag to reduce the chance of blowing away during transfer.

PET POLICY
Pets are allowed in houses and some apartments (not in dormitories) under the following conditions:

  1. You must register your pet with the Housing Office and sign a document that states that you will be responsible for keeping your animal under control at all times.
  2. If your pet is a dog or cat, you must have in your possession a valid pet license and a recent Rabies Vaccination Certificate.
  3. You are responsible for picking up and properly disposing of all animal waste - both inside and outside.
  4. A damage fee will assessed if the building, furniture, or other equipment are damaged by your pet.
Failure to notify Housing of your pet's presence is considered reason for denying you accommodations.

REPAIRS (including Pest control)
Maintenance repairs in your house, apartment, or dorm can be reported by calling the Housing Office, ext. 3994.

If you need an emergency repair after regular business hours (8:00 a.m. to 4:00 p.m. Monday through Friday), call the Fermilab Operator (dial "0").

EMERGENCY SERVICES - DIAL 3131
Onsite emergency services provided by the Laboratory include:

FIRE PROTECTION
AMBULANCE
FIRST AID
SECURITY

Your call to ext. 3131 goes directly to the Laboratory Operator. When the Operator answers, state your name, location, and the nature of the emergency. Remain on the phone until the operator indicates that he/she has the pertinent information needed for the responding units. The Operator will then activate the emergency signals.

Severe weather warnings or other emergency situations are announced over the Sitewide Emergency Warning System (SEWS) from the Communications Center in Wilson Hall. Tone Alert Receivers (TARs) are radio units installed in all houses, apartments, and dorm rooms to receive and announce these emergency transmissions. ALWAYS LEAVE THESE UNITS ON AND NEVER UNPLUG THEM! If they activate, listen to the emergency message and follow the instructions. You can then reset the unit by pushing the "RESET" button.

The Outdoor Warning Siren System is also part of SEWS. Two alarms are present in the Village - one in the parking area behind Dorm 4 and one at Kuhn Barn. They will activate as a steady alarm in case of a severe weather warning or as an oscillating (or, "warbling") alarm in the event of a national emergency. In either event, you must seek shelter when you hear these exterior sirens.

SEWS is tested on the first Tuesday of the month at 10:00 a.m. Depending on your location, you will hear the indoor TARs units or the outdoor sirens at that time.

SHELTER AREAS
In case of an emergency, shelter areas are located in the Village at the following locations:

Aspen East-Basement, 1 Sauk Blvd.
Dorm 3-Basement, 1 Shabbona
14 Sauk Circle-Basement, South of Batavia Rd.
Bell Tower Hill, Next to Children's Center (28 Shabbona)
Lab 6, 32A Neuqua
Lab 8, 29 Blackhawk

If indoors and a severe thunderstorm warning is issued, do not use electrical appliances, including the telephone. Move away from the windows. If the storm worsens and you cannot move to a shelter quickly and must take refuge inside your residence, then try to assemble in a small interior room with as few windows as possible, and without hazardous equipment present (water heaters, furnaces, etc.).

If you decide to travel outside to a designated shelter, use extreme caution. Be aware of heavy rain, hail, lightening and flying debris.

SMOKE ALARMS, HEAT SENSORS, AND CARBON MONOXIDE MONITORS
All Fermilab residences have smoke alarms, heat sensors, and carbon monoxide monitors throughout the building. DO NOT REMOVE, UNPLUG, OR DISABLE any of these devices in any Fermilab residence.

If a smoke alarm, heat sensor, or carbon monoxide monitor alarms:

  1. Leave the residence immediately
  2. Call x3131 from a safe location or pull the fire alarm as you exit the building, and
  3. Assemble across the street from the building.

If the device emits an occasional "beep" or other noise, please contact the Housing Office, ext. 3994 or the Communications Center, ext. 3414.

LISTSERVE
We strongly encourage all residents living on site to join Housing's automated email service at: http://listserv.fnal.gov/archives/housing_office.html. You will then receive timely notices on upgrades to the Village properties, possible interruptions in utilities due to construction work, or other information affecting the Village community.

NOTES FOR FAMILIES WITH CHILDREN
For families with small children, remember that in the United States, leaving a young child alone for even a brief period of time can be considered child neglect by state child welfare authorities. If Fermilab personnel witness any incident of this type, we may have to report the incident to the Illinois Department of Children and Family Services (DCFS).

If your children are of pre-school age (6 weeks to 5 years old), and you need child care services, contact the Children's Center, our on-site day care facility, for information. They can tell you the current fees, hours, availability, etc. Keep in mind that there may be a waiting list, so contact the Center as soon as possible, ext. 3762.

If your children are of school age (5 to 18 years old), contact the Housing Office for information about schools and bus schedules.

SATELLITE TV
On the rare occasion that a Fermilab Village resident of a house or apartment desires satellite television, the following requirements apply. Satellite TV is not available in the dormitories.

Contact a satellite television service provider to inquire about the various packages they offer. Those wanting Direct TV are encouraged to contact Olmstead TV (1.630.879.1286). They currently perform work here at Fermilab and are familiar with our procedures. There may be delays with scheduling other providers.

Once you have decided which satellite television provider you will use, contact the Housing Office at ext. 3994. The Housing Office MUST arrange for the installation of the satellite television system to the residence. DO NOT arrange for an installation without calling the Housing Office first. All installations must follow Fermilab procedures and be managed by Housing. Any unauthorized satellite installations will be removed.

Once installed, billing and payment is the resident's responsibility. Fermilab is not responsible for the billing and service arrangements the resident makes with the satellite television provider.

Once installed, the satellite dish is the property of Fermilab. The receiver box inside the residence is the property of the resident.

Contact the Housing Office, ext. 3994, BEFORE having any maintenance or servicing done to the satellite dish. Fermilab procedures must be followed when any outside contractor comes on-site to do work.

Upon leaving the laboratory, the resident is responsible for cancelling the satellite television service. The resident may take the receiver box from inside the residence, but the satellite dish must remain in place on the exterior of the residence.

PARKING
All houses, apartments and dormitories have driveways or lots to park your vehicles. DO NOT park on any grassy areas.

Vehicles parked for an extended time (more than 2 weeks) in the dormitory parking lots, common parking areas, or on the street are subject to towing and removal from the site. If you will be absent from the lab for an extended time, park your vehicle in the long term parking lot. This is the gravel lot located between Shabbona and Blackhawk. You need to register and display a hang tag to park here. You can get the tag at the Communications Center, Wilson Hall, ground floor. For more information about the Long Term Parking Program, contact Security at ext. 4949. This lot frees up valuable parking spaces. Also, snow removal efforts are greatly improved when these vehicles are not scattered throughout our parking lots.

Please note that several streets in the Village are designated with signs that inform you that parking is not allowed on that street after a 2-inch or greater snowfall.

AMENITIES
Cribs, high chairs, and booster seats are available upon request. If extra blankets or pillows are needed, please call ext. 3777.

Alarm clocks, sewing machines, bikes, and a heavy-duty scale (for weighing large boxes, luggage, etc.) are also available through the Housing Office.

Carpet and Furniture Cleaning: All residences are scheduled for an annual carpet and furniture cleaning. If you want an extra cleaning, contact the Housing Office, ext. 3082, and we will arrange for a cleaning, possibly at your expense.

Food Service: Located in Wilson Hall, 1 East. Click here for the current hours and menu selections for the Cafeteria.

Computer Capabilities: A walk-up computer station is available at Dorms 2, 3, 5 and Aspen East (PC and monitor only; no printers). A wireless mesh network covers the village. To report service problems call ext. 2345 or http://servicedesk.fnal.com. DO NOT RUN COMPUTER LINES INTO YOUR ROOM (UNDER CARPETS, ALONG WALLS, ETC.) - THE HOUSING OFFICE WILL REMOVE THEM AT ANY TIME.

Handicapped Facilities: We have facilities that are handicapped accessible. If you have special needs please contact the Housing Office.

Laundry Facilities: There are coin-operated washing machines and dryers in the vending area at 18 Sauk Blvd. There are also washing machines and dryers in the basement of Aspen East and one washer and dryer in the basement of 10 Sauk Circle.

Mail Service: Apartment style mailboxes for each house, apartment, and dorm room are located in the vending house at 18 Sauk Blvd. Keys are available at the Housing Office. All mail should be addressed to your room or house number. The address must include Fermilab, P. O. Box 500 or the mail will be returned to sender.

Rollaway Beds: A limited number of rollaway beds are available for short periods of time. Please contact the Housing Office for current pricing.

Taxi Service: There is a taxi service for onsite travel at no charge. The hours of operation are 7:30 a.m. to 4:30 p.m., Monday through Friday. Call ext. 4225 (HACK) to arrange transportation.

Users Center: The Users Center, located at 2 Che Che Pinqua, is open from 5:00 p.m. to midnight, Monday through Friday. Refreshments are available in the lounge. Facilities include a game room (billiards, ping-pong), TV room with dartboards, Music/Meeting room and Chez Leon Restaurant. Chez Leon is open for Wednesday lunch and every other Thursday for dinner. Chez Leon Menu

To place lunch and dinner reservations, please call X4598.

These rooms may be reserved for Fermilab and/or User events, using the Facilities Request process at http://bss.fnal.gov/facilities/disclaimer.html.

Vending Machines: There are vending machines, a mailbox, and a telephone at 18 Sauk Boulevard. It is open 24 hours a day.

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